Preliminary Information Form

BNM FABRİKA BİYO NANO MİKRO TEKNOLOJİ SANAYİ VE TİCARET LİMİTED ŞİRKETİ ("Dichoptix", "we"), registered in Türkiye at Kaleiçi Mah. Piyale Sk. Meryem Yıldız Sitesi No: 8C, Çatalca, İstanbul, MERSIS no. 0178070122100010. Contact: info@dichoptix.com.

A Dichoptix subscription: digital access to the Dichoptix vision-training game and the web dashboard for the period you select at checkout (for example 1, 3, 6, or 12 months, as offered on the plans page).

Depending on the plan, therapy hardware is included at no extra charge: red-blue therapy glasses on the shorter plans, and the full Dichoptix kit on the longer plans. Hardware ships only if you request it by giving a shipping address after your purchase; you can use the Service without it.

The total price, including VAT, is the price displayed at checkout at the moment you place your order; it is also recorded on your order. There is no separate shipping charge for included hardware.

Payment is by payment card, processed by our payment provider PayTR. Your card details go directly from your browser to PayTR and never pass through Dichoptix servers.

The monthly plan renews automatically each month at the then-current price until you turn renewal off; longer plans are one-time payments that do not renew by themselves. Renewal terms are also stated next to the pay button before you pay.

Digital access begins immediately once your payment is confirmed; nothing needs to be delivered for you to start.

If your plan includes hardware and you request it, we dispatch it by courier to the address you give us, promptly and in any case within thirty days of your request.

As a consumer you normally have the right to withdraw from a distance contract within 14 days without giving a reason, by sending a clear statement to info@dichoptix.com.

Important exception: the subscription is a service that starts immediately. By ticking the acceptance box at checkout you expressly request that performance begins at once, and you acknowledge that once performance has begun with your approval, the right of withdrawal for the service is lost in line with Article 15 of the Regulation on Distance Contracts.

For delivered hardware, you may withdraw within 14 days of receipt provided it is unused and undamaged; contact us for return instructions. Because included hardware is provided at no additional charge, returning it on its own does not change the subscription price; where you validly withdraw from the contract as a whole, we may ask you to return any hardware already delivered.

You can turn off automatic renewal at any time on the subscription page; access then continues to the end of the paid period and no further charge is made. We send a reminder before a renewal charge, and before a one-time plan expires.

For any complaint, contact us first at info@dichoptix.com; we will do our best to resolve it. You may also apply to the Consumer Arbitration Boards (Tüketici Hakem Heyetleri) within the monetary limits set each year, or to the Consumer Courts, in your place of residence or where the transaction was made.

Your acceptance of this form and of the Distance Sales Agreement is recorded together with your order. This page remains available on dichoptix.com; you can save or print it for your records.